FAQ

Payment

 Q: Which forms of payment do you accept?

We accept Mastercard, Visa and Discover at this time.

Q: Is paying for items on your website secure?

Yes. We offer payment through highly sercure service called Authorize.net.  You may also pay with a check if preferred.

 Sizing

Q: How do I know which size to order?

Our shoes are ladies shoe sizes not children's. Please visit our sizing page for more details. Some styles could run large or small.  Please read the description section of your desired shoe for its specific sizing info. Styles we have found that run large or small will have a bright red comment stating the size variance. If you are still unsure this tutorial may also help: click here or of coarse you can always e-mail us at info@ppandh.com .

Q: What should I do if my shoes don't fit?

We will accept returns of any unworn shoes within 30 days of purchase. Please make sure they are properly repacked (with the shoe box inside a shipping box) and in the same condition they were sent. See the returns page for full details.

Delivery

 Q: What are your delivery rates & when will my item arrive?

Visit the shipping page for all rates. Please allow 4-7 days for standard shipping.

Q: Do you ship outside of the United States?

Yes we do, but please be aware that shipping rates & delivery time will vary.

Privacy Policy

We respect your privacy and your right to protect your personal information. We will never share your information with any third parties without your prior consent.

Please email us if you have any additional questions at info@ppandh.com

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